What is a Robocall – and Is it Ever Legal?

When your pharmacy calls you with a recorded message to tell you that your prescription is ready, that is a robocall. When they call to telemarket flu shots or a sale of another product that is a robocall. Debt collection agencies are also notorious for contacting consumers via auto dialed messaging systems.

Are Robocalls Ever Legal

Robocalls have increased dramatically in recent years, as technology has made it inexpensive to pass messages to tens of thousands of people automatically and easily. Most consumers are unaware of the regulations regarding robocalls in the U.S. due to the frequency of receiving them and how common they have become. Some types of robocalls are authorized by law, while other specific types of robocalls are strictly prohibited by federal laws under the Telephone Consumer Protection Act (TCPA) and regulated by the Federal Trade Commission (FTC) and the Federal Communications Commissions (FCC).

Which Robocalls are Legal?

If you have provided a company, agency, or organization permission to call you on your cell phone or your landline phone specifically, then any debt collection robocalls that you receive from that company may be legal unless you provided instructions to the contrary. For telemarketing calls, the caller needs signed written consent that needs to clearly state you consent to receive robocalls. If you have not granted a company permission to call your cell phone, robocalls that are telemarketing sales calls are illegal. To ensure that you do not receive any unwanted calls from specific companies, you have the right to ask them to put your name on the Do Not Call List through the FTC website.

Contact A Legal Representative

If you have any questions regarding robocalls or you have received unwanted messages from a company, call our accomplished, multiple settlement winning Illinois consumer protection lawyers. We will schedule a free consultation immediately so we can discuss your circumstances and how to obtain any compensation entitled to you.


Our Location

Based in Chicago, Keogh Law, Ltd., represents clients in Illinois communities such as Orland Park, Calumet City, Hammond, Aurora, Naperville, Oak Brook, Schaumburg, Glenview, Skokie, Waukegan, Joliet, Bolingbrook, Cook County, DuPage County, Kane County, Lake County, LaSalle County and Will County. We also represent clients nationwide.

Please call us now. We handle a majority of our cases on a contingency basis.